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  1. HUMANOO
  2. Solution home
  3. FAQs
  4. Frequently Asked Questions

Questions frequently asked by our users

Modified on: Tue, 18 Aug, 2020 at 9:19 AM

General

Do I have to pay for HUMANOO?

Can I download and watch videos offline?

Is HUMANOO available in other languages?


Registration

Where do I get a HUMANOO ID?

How can I reset my password?

Where can I download HUMANOO?

Lost your HUMANOO ID?

How do I create an account?

Has my company already signed me up with an account?

I can't log in. Why?


Trackers

What trackers does HUMANOO support?

How do I connect my tracker / tracking app?

My tracker is not listed on HUMANOO. What can I do?


Challenges

What are Challenges?

How do I join a Challenge?

How do I create my own Challenge?

How do I leave a Challenge?

How / Where do I change my nickname for a Challenge?

Why can't I see a challenge?

Can I participate in several challenges at the same time?

Why does my user name not appear in the Challenge?



Sessions/Programmes

I'm not that fit. Is HUMANOO something for me?


Rewards and Bonus Programmes

Framework Conditions for HUMANOO's preventative healthcare scheme

HUMANOO's preventative healthcare scheme


Data security and privacy

Email-marketing and newsletter opt-out

Is my data safe?

Where can I find the HUMANOO privacy policy?

Where can I find the HUMANOO General Terms and Conditions?




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